Our policy/procedure and training services include:
Development or guidance in developing policies
and procedures for managing information.
Review of existing policies and procedures and
Course materials and instructor led training.
materials for web based courses and distribution of policies and
Policies and Procedures
Clear and concise documentation to support privacy/security and retention
programs is required to validate programs, defend the company during litigation,
and in some cases meet Federal, State, and international compliance
requirements such as HIPAA, HITECH Act, Red Flag Rules, and industry
requirements such as PCI.
Formal training programs on security, privacy, and retention programs are
required by Federal and many State regulations. Additionally training
helps to ensure staff follow policies and procedures and can protect a company during an investigation or litigation by showing a
commitment to understanding and following retention and destruction regulations.
Documentation and training materials that are
clearly organized allow staff to easily use and convert to a new system. Manuals and training materials can
be designed for distribution in paper format, presented in an instructor led
course, or developed for Web based learning
incorporating search screens and on-line help features.
and Distance Learning Programs
training and certification programs provide a
vehicle to transfer corporate or product knowledge to staff or clients
without the expense and hassle of traveling to branch offices or reserving
and scheduling classrooms. Solid instructional design methodologies that
incorporate adult learning theories are used to create learning centers
that meet the business objectives and can include:
media to present information or collect and score answers to test
tracking of training provided and attended by staff.
presentations, Adobe documents, or Flash movies for on-line or off-line
In-house training for
new policies, procedures, and business systems are designed to meet
the unique needs of each client.
For information about training
Denise Simons by:
Phone: (253) 631-1509